Shipping Policy

At Havinora, we are committed to providing a simple and seamless shopping experience.  Below are the details of our delivery process:

Shipping and Delivery Times
Delivery consists of two stages:
Processing time: 1-2 business days.
Shipping time: 4-7 business days.

Business days are Monday to Friday, excluding public holidays.

Delivery Range 
Currently, we only support shipping within the United States.

Shipping Costs
All orders qualify for Free Shipping.

Shipping Carriers
We ship using USPS, UPS, and FedEx. Delivery times vary depending on the carrier, and we will select the appropriate carrier based on the order value.

Tracking
After your order has been shipped, you will receive an email containing tracking details. You can check the shipping status at any time via email or through the "Order Tracking" feature on our website.

Tax Information
We do not charge any sales tax. The amount you pay is the final order total, with no additional fees.

Damaged or Lost Packages
Although we conduct rigorous quality checks and secure packaging before shipping, packages may still be damaged or lost during transit due to unforeseen circumstances. If you encounter any problems upon receiving your package, please contact our customer service team within 48 hours and provide relevant photos and order information. We will do our best to assist you in resolving the issue, including providing a refund or reshipping the item.

Other Issues
If your order requires expedited shipping, address changes, return requests, or if you have any other questions, please feel free to contact our customer service team at service@havinora.com. We will provide you with timely and professional assistance.